Frequently Asked Questions
Everything you need to know about your smart lighting experience.
Are Yeelight products compatible with smart home ecosystems?
Yes, most Yeelight products are fully compatible with major platforms including Apple HomeKit, Google Assistant, Amazon Alexa, and Samsung SmartThings for seamless voice and app control.
Do I need a hub to use Yeelight smart lights?
Most of our Wi-Fi enabled bulbs and strips connect directly to your home router without the need for a separate bridge or hub. However, our Bluetooth Mesh products may require a compatible gateway for remote access.
What is your shipping policy for international orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times range from 7 to 15 business days depending on your location and selected shipping method.
What is the warranty period for Yeelight devices?
We provide a standard 12-month limited warranty on all hardware products against manufacturing defects from the date of purchase.
Can I return a product if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and condition for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna or Apple Pay depending on your region.