Returns & Exchanges
At Yeelight, we want your home to shine with the perfect glow. If you are not completely satisfied with your smart lighting purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely place the lighting fixtures in their original packaging, ensuring all accessories, cables, and manuals are included to qualify for a full refund.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned hardware, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing